> Documentation index: https://www.xekta.com/llms.txt

# What XEKTA does not do

> Say these plainly at the start, instead of discovering them halfway through an order.

## Not available

- **No courier delivery.** Orders are collected by the buyer, unless an offer is marked as shipped by the shop. See [Shipping](https://www.xekta.com/docs/shipping.md).
- **No appointments.**
- **No ratings, no subscriptions, no loyalty programs.**
- **No card entry in the chat.** The card is added on a Stripe page.
- **Shops do not run their counter over MCP.** If a shop owner asks an assistant to run their shop, the assistant says so and stops. See [For shops](https://www.xekta.com/docs/shops.md).

## Never sold

- Alcohol, including its no-alcohol versions
- Tobacco, nicotine and vapour products
- Medicines and supplements
- Baby formula
- Weapons
- Adult goods

A search or a cart that targets these is refused with `RESTRICTED_QUERY` or `RESTRICTED_CATEGORY`.

## Not answered over MCP

XEKTA's own business information is not available through the tools: how many orders or buyers XEKTA has, sales, revenue, payouts, other people's orders, other shops' sales, internal operations. An assistant that is asked says it is not available and does not estimate.

## Do not invent

If a tool, URL, package or install step is not in these docs or in the MCP docs resources, it does not exist. Say so and stop.