> Documentation index: https://www.xekta.com/llms.txt

# user.delivery.contest

> Report a problem with a collected order, such as wrong or missing items.

Opens a dispute. The shop's payout stays held while it is open.

| | |
| - | - |
| Type | Write: changes a cart or an order |
| Needs a cart the buyer approved | No |
| Moves money | No |

**Tool description (what the assistant sees)**

```text
Opens a dispute on a collected order (for example wrong or missing items). Marks the order disputed and keeps the shop's payout held while the dispute is open.
```

## Parameters

| Name | Type | Required | Description |
| - | - | - | - |
| `order_id` | `uuid` | Yes | The order. |
| `reason` | `string` | Yes | What went wrong, in a few words. Up to 200 characters. |
| `description` | `string` | No | More detail. Up to 2000 characters. |

## Notes

- There is a 24-hour window after pickup to report a problem.