After the order
user.order.cancel
Cancel the buyer's own order while the shop has not started preparing it.
Free until someone at the shop marks the order as being prepared.
| Type | Write: changes a cart or an order |
| Needs a cart the buyer approved | No |
| Moves money | Releases the card hold. |
Tool description (what the assistant sees)
Cancels the buyer's own order, releases the card hold and any held stock, and notifies the shop. Free while the shop has not started preparing it. Refused once someone at the shop marks it as being prepared or ready (an uncollected order is then charged in full and paid to the shop), and once it is delivered, cancelled, disputed or charged. An order XEKTA's own timer moved to ready without the shop touching it can still be cancelled. There is no time limit.#Parameters
| Name | Type | Required | Description |
|---|---|---|---|
order_id | uuid | Yes | The order. |