After the order
user.delivery.contest
Report a problem with a collected order, such as wrong or missing items.
Opens a dispute. The shop's payout stays held while it is open.
| Type | Write: changes a cart or an order |
| Needs a cart the buyer approved | No |
| Moves money | No |
Tool description (what the assistant sees)
Opens a dispute on a collected order (for example wrong or missing items). Marks the order disputed and keeps the shop's payout held while the dispute is open.#Parameters
| Name | Type | Required | Description |
|---|---|---|---|
order_id | uuid | Yes | The order. |
reason | string | Yes | What went wrong, in a few words. Up to 200 characters. |
description | string | No | More detail. Up to 2000 characters. |
#Notes
- There is a 24-hour window after pickup to report a problem.